Need to return/exchange an item?
- Please note that we only accept returns for unworn items, returned with the tags on in the bag they were shipped in.
- Returns are available within 14 days of delivery and are available on full-price items.
- Sale or discounted items wouldn't be entertained in refund and exchange policy.
- Full price purchased orders will not be accepted in returns when store is offering sale/discount.
- We will issue the refund within 5-7 working days of receiving the items, the refund may take 5-7 days to reach you. You can also choose to receive your refund within 24 hours as a store voucher.
- Items can be exchanged within 7 days. Items shouldn't be worn, washed and torn. Must be in original condition with tags intact.
- Return postage cost is customer’s responsibility.
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We will only refund the item value without postage costs of original shipping or return shipping.
How to return your item
Please return the item to the address written on the package
You should include your dispatch note in the parcel as proof of purchase. If you have lost this, please enclose a note with your return including your order number and name.
You should include your dispatch note in the parcel as proof of purchase. If you have lost this, please enclose a note with your return including your order number and name.